About the Role
Job Summary:
The Night Auditor is responsible for overseeing the operations of the hotel during the overnight shift. This role includes managing front desk responsibilities, performing financial reconciliations, and ensuring guest satisfaction. The Night Auditor will also handle any issues that arise during the night, ensuring a smooth operation for both guests and staff.
Responsibilities
Key Responsibilities:
Perform nightly financial audits and reconciliations, including balancing accounts and preparing financial reports.
Check guests in and out of the hotel in a friendly and efficient manner.
Respond to guest inquiries and resolve any issues or complaints promptly.
Maintain the cleanliness and organization of the front desk area and lobby.
Communicate effectively with other departments to ensure seamless operations.
Monitor security and safety procedures to ensure a safe environment for guests and staff.
Assist with inventory management and ordering supplies as needed.
Perform light housekeeping duties as required.
Document any incidents or unusual occurrences during the shift.
Qualifications/ Requirements
Qualifications:
High school diploma or equivalent; additional education in hospitality or business is a plus.
Previous experience in hotel operations or front desk roles preferred.
Strong mathematical skills and attention to detail for financial reporting.
Excellent communication and interpersonal skills.
Ability to work independently and handle multiple tasks simultaneously.
Proficient in hotel management software and Microsoft Office Suite.
Availability to work overnight shifts, including weekends and holidays.
About the Company
Kingsley + Co. is a minority-owned real estate development firm based in Cincinnati, Ohio. We specialize in creating innovative, sustainable, and community-focused developments that enhance the lives of residents and invigorate the neighborhoods we serve
We're a certified MBE and black-owned business that approaches traditional commercial real estate with innovative and inclusive methods to grow and compete in todays real estate market. Our portfolio includes hotels, multi-family housing, mixed-use developments, and more.
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Kingsley + Co. is an equal opportunity employer. All applicants will be considered for internship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
The above description is not designed to cover or contain a comprehensive list of duties and responsibilities required. Duties & responsibilities may change or new ones may be assigned any time and without notice.